**Returns Policy for 4thefringe Ecommerce Store**

Last Updated: 30 November 2023

Welcome to 4thefringe! We appreciate your business, and we want to ensure your satisfaction with our products. This Returns Policy outlines the terms and conditions for returning items purchased from our ecommerce store. Please read this policy carefully before making a return.*NOTE* 

**1. Eligibility for Returns**

1.1 Defective or Damaged Products: If you receive a defective or damaged product, please contact us at 4thefringecontact@gmail.com within  7 days of receiving your order.

1.2 Incorrect Items: If you receive an incorrect item, please notify us within 7 days of receiving your order.

1.3 Change of Mind: We do not accept returns for change-of-mind or buyer’s remorse. Please review your order carefully before completing your purchase.

**2. Return Process**

2.1 Notification: To initiate a exchange, please contact us at 4thefringecontact@gmail.com, providing your order number, a description of the issue, and any relevant photographs for defective or damaged items.

2.2 Approval: We will review your request and provide instructions on the return process if your exchange is approved.

2.3 Return Shipping: For defective, damaged, or incorrect items, we will provide a prepaid shipping label. For all other exchanges, the customer is responsible for return shipping costs.

**3. Conditions for Exchanges**

3.1 Original Packaging: Returned items must be in their original packaging, unused, and in the same condition as received.

3.2 Exchange Authorisation: All returns must be authorized by 4thefringe. Unauthorized returns may not be accepted.

3.3 Timeframe: Exchanges must be initiated within 7 days of receiving your order.

**4. Refunds or Replacements**

4.1 Refunds: We do not offer cash refunds, Upon receiving and inspecting the returned items, we will issue a replacement.

4.2 Replacements: If the item is eligible for a replacement, we will ship a new item to you at no additional cost.

**5. Non-Returnable Items**

5.1 Sale Items: Sale items are generally non-returnable unless they are defective or damaged.

5.2 Customized or Personalized Items: Items that are customized or personalized are non-returnable unless they are defective or damaged and will be replaced upon our inspection process.

**6. Contact Information**

6.1 For any questions or concerns about returns, please contact us at 4thefringecontact@gmail.com.

By making a purchase on our Site, you acknowledge that you have read, understood, and agree to this Returns Policy. 4thefringe reserves the right to update or modify this policy at any time without prior notice. It is your responsibility to review this policy periodically.